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The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • 5 Star Karaoke use of personal information that you may submit to 5 Star Karaoke through this Web site is governed by the 5 Star Karaoke Privacy Policy.



  • Shipping & Delivery
  • Terms And Conditions May Apply

    Free shipping on orders over $100.00 anywhere in the 48 U.S.
    States.

    Free 1st Class Shipping On 50.00 Disc Orders Us 48 States

     

    Please allow 10 business days for arrival of your product, depending on
    weight and
    destination.

    * Free Shipping Excludes

    Certain over weight items like Speakers, Stands,Cabinets and
    Over Weight Packages .Free Shipping does not apply for 2 or more identical
    items to reach 100.00 order minmuim, unless ther are multible different items.
    If your package is urgent we recommend 3 day or overnight shipping.

     

    OTHER SHIPPING TERMS &
    CONDITIONS

    Shipping Our site will calculate shipping charges for you automatically early
    in the checkout process, and you do not need to buy anything to see these
    charges. Standard shipments in the USA will be sent by Priority Mail, UPS Ground
    or FedEx Ground. Overnight shipments will be sent via UPS Overnight or FedEx
    Overnight. Calculation of the shipping cost is based on the products carton
    weight and dimensions, which combine to determine the actual shipping costs.
    Sales Tax No sales tax will be charged, except for Califormia residents. Orders
    sent to a shipping address in California will be assessed 8.75% sales tax. Any
    sales tax due will be added to your total cost during checkout, and you do not
    need to buy anything to see these charges. Delivery Time & Product
    Availablility Orders are processed at 1PM Central Standard Time on the day that
    they are placed. If they are placed after 1PM CST, they will be processed on the
    following day. Orders placed after 1PM on a Friday or the day before a holiday
    will be processed on the next business day. We strive to fulfill all orders
    within 72 hours after they are processed. Standard ground shipments should take
    an additional 2-5 days for delivery, while overnight orders are shipped in 1
    day. This means that standard orders should reach you within 3-6 business days
    of order placement and overnight orders should be received in less than 3
    business days. In cases of unforeseen changes in product availability, we will
    send you a notification if we are unable to meet these delivery deadlines.
    Please note that we ship from several different locations, which means that all
    items that you order may not be received at the same time.

     



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. 5 Star Karaoke makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. 5 Star Karaoke SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL 5 Star Karaoke BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by 5 Star Karaoke.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. 5 Star Karaoke is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not 5 Star Karaoke.

    The inclusion of material on this server does not imply any endorsement by 5 Star Karaoke, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although 5 Star Karaoke tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • Return Policy 
     

    Return Policy for
    Equipment And Players:

    Refunds
    on Equipment and any accessory returns or refunds will be made up to 14 days
    from purchase date. 

    All Equipment and software must
    be in original manufactures packaging with all manufactures accessories
    included.

    It must be shipped back to us
    in original packaging we sent to you.

    All Non Defective Merchandise
    Returns will be subject to a 15% Restocking Fee.

    If You Received free shipping from us , we will
    assess the free shipping charges additionaly.

    Karaoke Players And Machines
    are returnable for exchange only, Not Refundable.

    We suggest shipping your package back with insurance
    coverage. After 14 days warranty issues will be covered according to manufacters
    Warranty Policy and shipping instructions.We
    will Not Be Responsable for Shipping Charges.

     

    Defective
    Players and Accessories:                                                       
    You
    Have 14 days from purchase date to Exchange Identical Items. Upgrades may be
    subject to additional shipping charges.You must Call or e-mail us
    at returns @5star karaoke.com After 14 Days You Will Be
    Referred To Manufactures Warranty.

    Return Policy For Disc,
    Software and Music:

    Due to copyright laws on
    software, music and Disc there are no refunds. You may exchange same defective
    products for identical products up to 21 days from purchase.It is customers
    responsibility to make shure the software or disc are compatable with your
    player.

     

    Return
    Instructions:

    You must call for Return
    Material Authorization number before sending any merchandise back to 5 Star
    Karaoke. No Products will be accepted with out a RMA.

    • Return With Invoice
    • Return Must Have RMA
      Number
    • Allow 21 Days to be
      processed
    • You Might Want To Insure you
      Package with Shipper

    Return
    To:

    5 Star Karaoke
    16860 Grand Ave

    Lake Elsinore CA 92530
    Toll Free 1-800-970-8538

    Phone 1-951 609-9106

     



  • Store Hours
  • Monday Thru Friday 9am  to 4pm Pacific Time

    Saturday 10 Am -2pm Pacific Time

    Summer Hours May Be Shorter